The problem started when I installed version 5.14.a
I do have an output to the main screen, but I lose the mouse when I'm in the Dashboard and in the software interface in general, and I realize that I didn't make the latest updates, it may be that the problem comes from there because I'm still in Sequoia 15.6 ?
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Hello @karocaro,
I will reply in English, so everybody can follow. If you want to write in French, please rather contact us via email.
A few questions to better understand your situation :
Best. Philippe
Hello Philippe !
Thank you for your feedback
The problem started when I installed version 5.14.a
I do have an output to the main screen, but I lose the mouse when I'm in the Dashboard and in the software interface in general, and I realize that I didn't make the latest updates, it may be that the problem comes from there because I'm still in Sequoia 15.6 ?
Hello @karocaro,
We did not change anything regarding fullscreen or mouse cursor management.
Could you send us a TeamViewer session (or equivalent) so we could check this out ?
Thank you. Philippe
Hello Philippe,
I updated to Tahoe and the problem seems to have disappeared !