problem with midi and dmx

coachmen

Hello

I tried to make working dmx and MIDI on my macbook pro with a ENTECC and BCF2000.

But it's not working together.

If i disconnect the BCF, the DMX work, and if I disconnect the ENTECC DMX, the BCF work ....

I'm looking for an explication and perhaps a solution.

Thanks a lot

Millumin

Hello @coachmen,

I am not aware of such a conflict, but I doubt we could solve this in Millumin. Indeed, this should be a driver issue.

A few questions :

- What is the exact model of your USB DMX ? Enttec DMX USB Pro Mk2 ?

- Do you use a USB-hub ? If so, do not, and try to plug each device directly to your computer.

- Did you try on anotehr computer : do you have the same issue ?

- Did you contact Enttec support about this issue ? What was the answer ?

Thank you for your answers point by point.

Best. Philippe

Manu44

Hello,

I had the same problem with a Macbook pro with 4 ports thunderbolt 3 and it'was because I used a cheap adaptator USB C.

Best.

coachmen

Hello

Thanks for your quick answer

i used a enttec Pro usb with a hub ( i don't know if it's a goog or cheaper product ? )

and i tried this set up on two diffèrent macbook pro with the same issue.

i 'll test with different usb device later.

and i'll return the result.

Best regard.